Three Questions for Julian Stiller, BU Saltigo:

“The Right Mindset Was the Key to Our Success”

Mr. Stiller, did you ever think that your app idea would be such a resounding success?
Julian Stiller: I was pretty sure that SMAART had a lot of potential, especially when I saw the first pilot version that Tobias programmed. But at the time I didn’t expect things to turn out like this. What pleasantly surprised me was just how many of my colleagues were interested in it and how many have now naturally integrated SMAART into their daily work. These users, with their expertise, are what made the app so successful in the first place. I’d like to take this opportunity to thank everyone for this!

What has most contributed to its success?
From my point of view, the right mindset throughout the entire project was the key to success – I had an idea and was open to assigning Tobias, as a student working for us part-time, the task of programming the app. My superior trusted me and gave us the time we needed. Matthias was the first user to give us constructive feedback and point out bugs in the app. We support the use of SMAART in day-to-day work with training sessions tailored to specific groups. And we offer teams the opportunity to present their successes and inspire each other as part of an exchange of best practices. In my view, all of these aspects play a crucial role in successfully implementing innovative ideas.

The app was a project conducted across BUs and GFs. How did working with the other teams go?
Extremely well! When the momentum grew stronger and stronger due to SMAART, we were no longer able to keep up with the demand, but Marcel and Rasit from IT stepped in quickly and effectively. They rapidly familiarized themselves with various areas of the app and have been providing valuable support ever since. The two complement our team perfectly and, in addition to their professional expertise, the team spirit is fantastic. They also gave us a great platform for the app in DIAP. This has truly made work a lot of fun!